Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, metal (with special coatings), plastic, fabric, and more. However, materials like PVC or vinyl should be avoided as they release toxic fumes when engraved.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance schedules and instructions.
First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $1,500 for entry-level models to $10,000+ for industrial-grade machines. The price depends on the machine’s power, size, and additional features. Contact us for a detailed quote based on your requirements.
Delivery times vary depending on your location and the model ordered. Typically, delivery takes 5-10 business days within the continental US and 2-4 weeks for international orders. Expedited shipping options are available upon request.
Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. Extended warranty options are available for purchase. The warranty does not cover damage caused by misuse or lack of maintenance.
Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with various software programs like LightBurn and CorelDRAW. Visit our product pages for detailed specifications.
Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or add accessories such as rotary attachments. Contact our support team for guidance on compatible upgrades.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.
Our machines are compatible with popular design software such as LightBurn, CorelDRAW, Adobe Illustrator, and AutoCAD. They also support file formats like DXF, AI, BMP, and JPG. Some models come with proprietary software for added functionality.
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